Privacy Policy

At Daniela Alcántara LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request property information or offers
• Subscribe to our newsletter or updates
• Communicate with us via email, phone, or other channels
• Schedule property viewings or consultations

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Property preferences and search criteria
• Financial information (when relevant to transactions)
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To respond to your inquiries, provide property information, schedule viewings, and facilitate real estate transactions
• Communication: To send you updates, property listings, market information, and respond to your questions
• Marketing: To send you promotional materials, newsletters, and offers (you can opt-out at any time)
• Improve Our Services: To analyze website usage, improve our website functionality, and enhance user experience
• Legal Compliance: To comply with legal obligations and protect our legal rights
• Security: To detect, prevent, and address technical issues and fraudulent activity

3. How We Share Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Website hosting and maintenance
• Email service providers
• CRM (Customer Relationship Management) systems
• Analytics services
• Payment processors (for transactions)

Real Estate Professionals

When necessary to provide you with services, we may share your information with:

• Other real estate agents or brokers
• Property sellers or buyers
• Title companies and escrow services
• Mortgage lenders and financial institutions
• Home inspectors and appraisers

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to:

• Comply with legal processes
• Protect our rights and property
• Protect the safety of our clients and others
• Prevent fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality
• Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit some website functionality.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and databases
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format
• Restrict Processing: Request that we limit how we use your information

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Websites

Our website may contain links to third-party websites, including:

• Multiple Listing Service (MLS) platforms
• Social media platforms
• Mortgage calculators and financial tools
• Community and neighborhood information sites

We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

10. Texas-Specific Information

As a Texas-based real estate professional, we comply with all applicable Texas laws and regulations, including those set forth by the Texas Real Estate Commission (TREC). For more information about real estate practices in Texas, visit www.trec.texas.gov.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

If we make material changes to how we handle your personal information, we will notify you by email (if you have provided your email address) or by posting a prominent notice on our website.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals websites you visit that you do not want to be tracked. Currently, our website does not respond to DNT signals.

13. International Users

Our services are primarily intended for users in the United States, specifically in Texas. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our database is operated.